Youtrack is a commercial browser-based bug tracker, issue tracking system and project management software developed by JetBrains, letting you configure an Agile Board to work with your tasks and bugs.
Getting the very best out of YouTrack
YouTrack was crafted to create maximum business value.
And yet, it didn't!
The value of YouTrack was reliant on the customer's capability to synchronise human- and task-data.
And since most customers struggle with system integration, YouTrack was forced to operate on less-than-optimal data.
Without high quality master data it is impossible for YouTrack to deliver maximum business value.
The YouTrack customer wasn't happy. They probably blamed YouTrack, even if there wasn't much YouTrack could do about it.
The YouTrack customer just couldn't make those systems talk.
Now YouTrack gets updated quality data
- without any integration or development
You see, by embedding Sesam into an YouTrack solution, YouTrack get free flow of data – no matter the system, no matter age nor language.
The YouTrack customer can now easily synchronise human- and task-data with any of these Sesam connected systems:
Jira
360°
Freshdesk
Geonis
Auth0
Rotorsoft
Unit4
IFS
Active Directory
SAP
HubSpot
Smallworld
Microsoft Dynamics 365
Synergi-life
Salesforce
Motimate
Winorg
Infor M3
Omega 365
Zendesk
ArcGIS
And talk is good for business
With Sesam in the solution, YouTrack got the updated quality data it needed to deliver the business value promised – and even gave them the flexibility to develop YouTrack and its value to the customer further.
Happy customer, less dependencies, and in addition, great connectivity to to a set of data and analytic services:
Apache Solr
MySQL
Qlik
Microsoft Excel
Microsoft Azure
Firebase
Azure-service-bus
Google Cloud Platform
Elasticsearch
Microsoft Dataverse
Google BigQuery
So, while talk admittedly can be difficult, system talk is quite easy.
All you need is Sesam.